SERVICES
IT Services
Infrastructure Planning & Maintenance
Ensuring optimized and seamless IT systems
We start by understanding how your business works, then plan and implement IT infrastructure that supports your day-to-day operations. From selecting the right hardware and software to setting up servers, networks and devices, our team handles everything. But we don’t stop at setup – we provide ongoing maintenance to keep your systems running at peak performance. With regular updates, health checks and troubleshooting, your technology stays reliable and efficient, always ready for what’s next.
Cybersecurity Risk Audits
Identifying vulnerabilities and strengthening your security framework
In today’s digital world, even a small security gap can lead to big problems. That’s why we perform in-depth cybersecurity audits to identify potential risks across your systems, networks and devices. We examine your current security measures, detect weaknesses and offer clear steps to improve. Whether it’s data protection, firewall setup or access control policies, our audits help you build a strong security framework that protects your business and meets compliance standards.
Network Architecture & Data Protection
Designing secure and scalable network systems
We design and build network architectures that are both strong and flexible – able to support your business as it grows. Whether you need a local office network or a multi-location setup, we make sure your systems are connected, efficient and secure. Alongside network planning, we ensure your data is always protected. With reliable backups, encryption and disaster recovery plans, your business information stays safe, even in emergencies.
IT Helpdesk & Support Models
Offering responsive IT support tailored to your business needs
When technical issues pop up, quick support is crucial. Our IT helpdesk services give your team instant access to skilled professionals who can solve problems fast. Whether it’s a simple login issue or a complex system error, we respond quickly with solutions. We offer different support models – including remote helpdesk, on-site visits and 24/7 assistance – to match your operations and scale. With Fincore, your IT problems never slow you down.
Knowledge Process Outsourcing (KPO)
Advanced Research & Analytics
We provide market trend analysis, competitor benchmarking and in-depth financial, legal and strategic research.
Decision Support Systems
Delivering AI/ML-driven insights and business intelligence dashboards for better decision-making
Industry-Specific Expertise
Customizing KPO solutions for Pharma, BFSI, Healthcare, Legal, Telecom and IT
Business Process Outsourcing (BPO)
Optimize your operations with our tailored, tech-enabled BPO services that improve efficiency and customer satisfaction:
CX Management
Inbound/outbound voice & non-voice support, chat, email and multilingual services
Back Office & Processing
Handling data entry, order processing, billing, claims, documentation, KYC, etc.
Automation & Optimization
Implementing Robotic Process Automation (RPA), SLA monitoring and ongoing process improvements